What is Vinclick?
Vinclick is an online wine shop exclusively selling Italian wines. Here you can find a selection of the highest quality wines from all over Italy.
How do you select the wines you sell on Vinclick?
The wines in our catalog are selected by a team of experts who evaluate every important aspect of wine. Our favorites remain those from small wineries, small producers who pay attention to every detail and are deeply rooted in their local area.
Is my personal data safe?
By entering your data on our site, you are safe. See our Privacy Policy .
Do I have to be registered to place an order?
Yes. You can freely browse our entire catalog. When you place an order, you will be asked for your registration/login information.
Can I change my personal data?
Of course, just log in to your personal area at the top right of our website. If you'd like to delete your account, please email us by clicking here .
I'm a producer/distributor and I'd like to offer my wines: what should I do?
Very simple: consult this page
Can I cancel an order I've placed?
Once an order has been completed, it can no longer be cancelled. If you have any problems with your purchase, please contact us here .
How can I return a product?
To learn about the return procedure, please consult our terms of sale or write us an email by clicking here .
I received a damaged bottle. What do I do?
If for any reason you have received one or more damaged bottles, please email us immediately by clicking here. and explain to us the extent of the damage.
We will reply to you as soon as possible.
Can I change my delivery address?
Once an order has been placed, it is no longer possible to change the shipping address.
What payment methods can I use on Vinclick?
We accept all major credit cards through PayPal. Alternatively, you can make a bank transfer. Read more here.
Is my information safe when I make a payment?
Of course: all payment information is encrypted to ensure the highest level of privacy.
How do I use discount coupons?
The discount code in your possession must be entered on the cart page in the “How do you want to proceed?” section, immediately before the shipping cost estimate.
Can I track my order shipment?
You will receive the tracking code directly from the courier.
Where can I find information about your shipments?
You can find all the information about our shipments at this link.
What if my wine tastes corked?
This usually doesn't happen, the percentage is very low, but if it happens that the wine you purchased tastes like it's been corked, just write an email by clicking here and we will intervene immediately.